Amazon Web Services: AWS
flow-image

Improving Service and Reducing Costs in Contact Centers

Published by Amazon Web Services: AWS

Leverage AWS AI services to enhance customer experiences.

It’s time to leave behind the challenges of legacy contact centers—long wait times, misdirected calls, and resolution delays. Instead, deploy the power of machine learning and give customers the solutions they need.

Read the eBook Improving Service and Reducing Costs in Contact Centers to learn how you can leverage AWS AI services to:

  • Reduce costs with self-service technologies
  • Increase agent productivity by reducing call volume
  • Identify business improvement opportunities by capturing better interaction data
  • Establish proficient call centers and create great customer experiences

Download Now

box-icon-download

Required fields*

Please agree to the conditions

By requesting this resource you agree to our terms of use. All data is protected by our Privacy Notice. If you have any further questions please email dataprotection@headleymedia.com.

Related Categories Leadership, Workforce Management

More resources from Amazon Web Services: AWS